Have you ever wanted to manage the content in OneLink Apps?
Well, now you can. Admin Users have the ability to manage mobile app content from within the OneView console. This feature allows Admin Users to:
- Create new modules
- Update existing modules
- Associate modules to homescreen icons.
All of these actions can be achieved without disruption in service and there is no need for a mobile app update, changes reflect instantaneously.
FAQ: What is a category?
A category is a group of modules that can be found on the left-hand side of the mobile app. There is no limit as to how categories can be added to the mobile app, best practices are to have 6 or less. See example below:
FAQ: What are modules?
Modules can come in several forms - Rock Solid Modules Service Requests, Knowlege Base, Trash Services, and non Rock Solid Modules (1) URLs (2) RSS Feeds (3) HTML Code. Modules can be associated with categories, there is no limit as to how many menu links can be associated with a category. See example below:
FAQ: Can I create a module without associating a category?
A tile needs at least one category associated with it in order for the module to display in the mobile app.
Learn How to Create a Category:
Step 1: Click on the Gear Icon to be directed to the Console Settings
Step 2: On the Console Settings web page, locate and click Categories
Step 3: Locate and click the Create Category button found on the right-hand corner of the web page
Step 4: From the Create Category Window, open the Category Type drop down menu and select Mobile App
Step 5: Locate the Name free-form field and insert the name of the tile
Step 6: Locate and click the Select hyperlink to choose a tile icon
Step 7: Locate and click on the Create button to successfully create a tile
FAQ: How do I update a module?
You can update a tile by clicking on an already created tile (example: Social Media), from the pop-up window make the proper adjustments and click the Update button to successful update a tile. See example below:
Learn how to create modules & associate them with categories:
Step 1: Hover your mouse on the applications tab found on the Blue Nav Bar and select 3rd Party Apps
Step 2: On the left-hand side of the web page locate and click Create a 3rd Party App
Step 3: Locate and open the Application Type drop down menu and select the appropriate content type (URL based Application or Custom HTML Code)
FAQ: What is a URL based Application?
Our applications can consume URLs/web pages directly from your municipality website. Best practices are to add only web pages that are mobile optimized for the greatest mobile experience. Attached are menu link best practices.
FAQ: What is a Custom HTML Code Application?
Our applications can consume and display custom HTML Code you write.
Step 4: Locate and open the Category drop down menu and select the appropriate Tile/Category
Step 5: Locate the Sort Order free form field and insert in a numerical value. The lower the number, the higher a tile and menu link will display on the app, the higher the number, the lower a tile and menu link will display on the list.
Step 6: Locate the Name free form field and title the menu link. If you have a large Hispanic population we recommend that you click on the Spanish tab and insert in the menu link title Spanish translation. Mobile devices that have their language set to Spanish, owners of those devices will see the menu links translated in Spanish.
Step 7: Locate the Application URL free form field and insert in the desired URL or HTML Code 
Step 8: Click the Create button to successfully associate a category with a module.
FAQ: How do I update a category?
You can update a category by clicking on an already created category, adjust the form accordingly and click the Update button to successfully update the category. See example below: 
Modules and category additions and/or changes will reflect instantaneously on the mobile app.
If you have any questions or comments, please use the comment section below.