New Features
- Address based Service Request: Now you can specify that a Service Request location need to be a validated address instead of a GPS point. This type of location information, will improve when a specific house or apartment unit is more important then the exact lat long issue.
- Address data is more accurate than via reverse geocoding.
- OneLink Users can save often used addresses to their address.
- Will improve addresses that include apartment numbers and different units on different floors.
- Address data is more accurate than via reverse geocoding.
- Asset Based Service Requests: ability to set the specific asset to service request, now includes exact lat and long for the asset.
- As a user, now I have the case number information in the My Request list section.
- As a user, now I can see featured KBAs listed when I open the KB module so that I can see the most popular articles without searching.
- White label support: As an organization, now I can configure a custom image for the splashscheen when mobile app starts. This configuration must be in place before requesting new mobile app builds.
- Custom icon for Request: As an organization, now I can configure a custom icon for the Request button.
Bug fixes
- Adjustments to prevent the app from crashing on most recent versions of Android devices.
- Support for attachments in the latest versions of Android (13 & 14)
- Adjustments to fix filter inconsistency for Nearby Requests and My Requests functionalities.
- Adjustments to prevent app crashing from Nearby Request functionality.
- Adjustments to prevent App Crashes if navigating back from the location to the request page without setting a location.
- Attachments taken from camera were not showing in the Service Request.
- Duplicate Detection Modal were not displaying.
- Adjustments for Push Notification Handling for Status Changes and Comments
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