OneLink - How do I Allow Rock Solid to Manage Our App in App Store Connect?

Getting Your Apple Developer Account

If you haven't already done so, please apply for an Organizational Developer account with Apple. This is required to have an iOS app in Apple's App Store - here's more on why this is a requirement. There is a $99 annual fee, but this is waived for government agencies that publish apps that are free to download.

Inviting Rock Solid to Manage Your Apps

In order for Rock Solid to build and maintain your application, we need access to your Developer account and App Store account. Setting this up is very straight forward. Here is how you do it.

1. Log into App Store Connect: https://appstoreconnect.apple.com/
2. Click on "Users and Access"
   
   
   
   
3. Click the blue "plus" icon
   
   
   
   
4. Enter the following information into the modal window form:
   1. First Name: Rock Solid
   2. Last Name: iTunes Manager
   3. Email: [ ASK ROCK SOLID ]
   4. Under "Roles", check the following boxes:
      1. Sales
      2. Customer Support
      3. Finance (needed for download metrics)
      4. Developer
      5. Marketing
      6. Access to Reports
      7. App Manager
   5. Under "Developer Resources" click the box:
      1. Access to Certificates, Identifiers & Profiles
   6. Click the "Invite" button
   
   

That's it! Apple will email us the invitation where we will complete the process.

Updating an Incorrect Invitation

We all make mistakes sometimes. It's all good! For instances where you've forgotten to check a box or two, please follow the following steps to update the Rock Solid Account with the correct roles and permissions.

1. Log into App Store Connect: https://appstoreconnect.apple.com/
2. Click on "Users and Access"
   
   
   
   
3. Click on the row for Rock Solid iTunes Manager
   
   
   
   
4. Under the "Roles" section, check the following boxes:
   1. Sales
   2. Customer Support
   3. Finance (needed for download metrics)
   4. Developer
   5. Marketing
   6. Access to Reports
   7. App Manager
      
      
      
      
5. Scroll down to the "Developer Resources" section and click the box:
   1. Access to Certificates, Identifiers & Profiles
      
      
      
      
6. Click the "Save" button at the top of the page

That's it, you're done!