Jean Cesar Martínez
Activity overview
Latest activity by Jean Cesar Martínez-
Jean Cesar Martínez created an article, OneLink - Troubleshoot the Widget
Read: What is a Widget and How Do I Create or Edit One? – Rock Solid Once a widget is created, we might want to troubleshoot it for different reasons including a customer support request. Here we w...
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Jean Cesar Martínez created an article, How Can I Troubleshoot OneView App Store Metrics?
OneLink customers have the ability to view their apps metrics through Console. Article: How Can I Find Detailed Reports/Metrics? – Rock Solid That configuration is done during implementation but...
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Jean Cesar Martínez created an article, OneView - How to update RespondCRM Support Portal Header Image (legacy)
Some OneView Dynamics customers have what is referred as the Old Respond Support portal. The url for such portal goes something like: https://MuniNameStateweb-oneview.rocksolid.com/ It looks like t...
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Jean Cesar Martínez created an article, OneLink - How to Allow Admin Users to Update App Designer
OneLink provides admin users to update their OneLink apps design through Console. However, that feature is not turned On by default. Here are the steps to enable it. Go to Admin > Search for Cust...
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Jean Cesar Martínez created an article, OneLink - How to change OneLink Request Button Icon
OneLink has the ability to change the Request icon at the bottom of the app in Console. Note: Customers have the ability to change the icon themselves, but their instance needs to be set up t...
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Jean Cesar Martínez created an article, How Do I Add a Button to a OneLink App?
As of 3/13/2025, customers can add and remove existing buttons to OneLink apps home screen from Console. However, customers cannot create new buttons. New buttons need to be created in the correspo...
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Jean Cesar Martínez created an article, OneView EE - Granting API Access to Developers
This article shows a step-by-step process on how to grant OneView EE API Access to developers. Below is a quick summary of the topics discussed: Requirements API access for third-party developers ...
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Jean Cesar Martínez created an article, What is Streamline/OneRequest?
FOIA REQUEST SOFTWARE With OneRequest by Rock Solid Technology, local governments can manage the records and FOIA request process with ease, reduce time-consuming tasks around records storage and r...
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Jean Cesar Martínez created an article, What is OneView
ONEVIEWCIVIC ENGAGEMENT CRM PLATFORM OneView is our full-featured constituent relationship manager (CRM) for government entities and acts as a centralized hub for every citizen engagement. OneView ...
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Jean Cesar Martínez created an article, What is a Widget and How Do I Create or Edit One?
What is a Widget? Widgets allow you to embed the citizen-facing web application within your own website or Facebook profile with no coding knowledge whatsoever. Widgets provide your users with anot...